Fears that the advance of AI heralds a new era of mass unemployment are overblown, argues Josh Bersin. Instead, HR leaders should think more strategically about their future workforce.
The consensus on AI as regards the workforce, particularly at entry and early-career levels, is that it will reduce employment. But does this reflect reality?
Some HR leaders believe that organizations should take a new, more positive approach. By using AI as the basis for a different model of recruitment and retention, rather than simply an opportunity to reduce workforce costs, organizations could both preserve jobs and improve performance.